FAQ
Didn’t find an answer? Contact support on Telegram or at support@ethpaid.com — a human replies.
Do I need to sign up and get verified?
Just open the bot and add your wallet — no documents needed. Prohibited businesses (listed in the terms of service) are not served.
Which wallet works?
Any wallet you hold the keys to: MetaMask, Trust Wallet, Ledger, TronLink and others. An exchange address works too — strictly for one network.
How fast do I get paid?
Usually 1–3 minutes after payment: the network confirms it and the contract forwards it to you.
Where is my money held?
Not with us. It goes from the invoice address straight to your wallet — nothing to withdraw.
Which networks and coins?
USDT and USDC on Ethereum, BNB Chain and Base; USDT on Tron. More later.
Can I invoice in euros?
Yes. The buyer pays in USDT/USDC at the rate when the invoice is created; the amount is rounded up so you never get less.
What if the buyer pays too little or too much?
Either way the funds reach you. An underpayment can be topped up or accepted as is; an overpayment can be refunded from the bot.
What if the buyer uses the wrong network?
If it is your own wallet, the funds arrive from the other network too. For exchange addresses, contact support.
How do I refund?
The “Refund” button on the invoice: the buyer gets a link to enter an address, you send the funds from your wallet.
How much does it cost?
Simple — 1% per payment, Saver — 0.5% + gas from a deposit. Tron network fee — 1.47 USDT per payment. See Pricing.
Can I connect my website?
Yes: a link button with no developer, or the API with webhooks. CMS plugins are planned.
Is there a test mode?
Yes. Test networks and test tokens — free, plus “Simulate payment” in the bot.
Can you freeze my funds?
No. The contract forwards funds only to you; we have no function to hold or take them.
What about taxes?
We are not a tax agent. The CSV export helps your accountant; crypto accounting depends on your country.